Product: Tidy House Cleaning Service Clear all filters (27 of 27 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Tidy - Too many no-shows

1.0
Details
last minute they cancel, has happened many times, a very unreliable company, they only respond back after I have sent many emails, such a waste of time for me, this is my very first negative review for anything on the internet
View full review
1 comment
Anonymous
#1761032

Me also!

Review
#1678329 Review #1678329 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Cons
  • Last minute cancel
  • Many times
  • Unreliable last minute cancel waste of my precious time

Tidy - Pay for 2.5 hours of cleaning and only get 1 hour or 1.5 hours

2.3
Details
I have been using Tidy for almost 1 year, always pay for a Tidy+ ($90) and have come home several times to find the "home keeper" is already gone! Happened again today she was gone within an hour or an hour and a half. As i am writing this she should still be at my house! I paid for cleaning from 11- 1:30 and shes been gone since at least 12:30. I asked her to mop my kitchen floor because they have not been doing that and she responded " yes of course i'll do as much as possible with the time frame we have" Not very happy, they are pretty good about giving a refund but I really just want my house cleaned.
View full review
Review
#1664965 Review #1664965 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Pros
  • Nice marketing
Reason of review
Not as described/ advertised
Loss
$90
Preferred solution
Full refund
1.0
Details
IF I COULD GIVE LESS THAN 1 STAR, I TOTALLY WOULD!!!!!! SOMEONE NEEDS TO MAKE A REVIEW SITE THAT STARTS WITH 0.1 STAR REVIEWS! This was by far the worst home cleaning experience I have ever had!! I was COMPLETELY screwed out of my money. I will NEVER use Tidy again....
View full review
Review
#1628745 Review #1628745 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Cons
  • No cleaning
  • Bad customer service
  • Horrible service
Reason of review
Poor customer service
Loss
$115
Preferred solution
Full refund
1.8
Details
Review for Tidy.com What the *** just happen. I just paid this app $45 dollars for some bro to come chill in my house while I go on a run. Side note: Love the business. Come chill at my house bro. Com He got lost, per usual for our guest.... he shows up about 29...
View full review
Review
#1586093 Review #1586093 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Pros
  • User friendly app
Cons
  • Quality of work
  • Quality of work - specific areas of emphasis
Reason of review
Not as described/ advertised
Loss
$45
Preferred solution
Full refund
1.0
Details
Tidy - Horrible service
Tidy - Horrible service
Tidy - Horrible service
The person that they sent didn’t clean the house. It was like she didn’t vacuum before she mopped and whatever she “moped” with left a film on all of my floors. Her “dusting” was completely half *** and didn’t even touch all of the furniture. It was the most horrible...
View full review
2 comments
Anonymous
#1691339

Same with me. I paid $275 to have 2 people come out and one of them cancelled at the last minute.

The one who came used up her time and hardly did anything!! What she did do was not good. I had to fight with them through email to get some of my money back.

They would only refund $135! TERRIBLE COMPANY!

View more comments
Review
#1537516 Review #1537516 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Reason of review
Bad quality
WOW, I truly wanted to LOVE this service, it sounded amazing, right? Like the Uber of the housekeeping. Wow, I am shocked and appalled at the level of service from both the housekeepers and the support staff! This service is a total RIP OFF!!!! my home wasn't cleaned...
View full review
Review
#1245557 Review #1245557 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
1.0
Details
Georgia showed up at my house with minimal cleaning supplies in hand. I told her that I wanted the two bathrooms wiped down and the floors mopped and sanitized. She started in the bathroom, was in there for 5 minutes then came and asked me if I had a vacuum. I said...
View full review
Review
#1244608 Review #1244608 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Reason of review
Bad quality
1.1
Details
Tidy is the WORST. I originally a scheduled to have my house cleaned to have the cleaning person call me and say they have another job and cannot come and need to reschedule. I rescheduled the service, and when the guy did not show up I called him and he was on his way...
View full review
Review
#1242589 Review #1242589 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Reason of review
Pricing issue
Featured

Tidy - Worst first experience

1.3
Details
Tidy - Worst first experience
Tidy - Worst first experience
We were moving out of our home on 2/28/18 and had hired them to do a basic cleaning of the bathrooms and master bedroom room. Well when she showed up put cleaner in both bathrooms only cleaned one. She them claimed she had to go buy more cleaning supplies and never came back. We emailed tidy they said they would refund our money and never did i will never use them agin
View full review
Review
#1229503 Review #1229503 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Reason of review
Bad quality

Contact Tidy Customer Service

Mailing Address:
Tidy
3194 Airport Loop Dr.
Costa Mesa, California 92626
United States
Phone:
(949) 438-2742
All Tidy Contacts
1.3
Details
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
Tidy - HORRIBLE !!!! WASTE OF MONEY
I ordered a Mighty Tidy. A mighty tidy with two homekeepers and around 3 hours to do the work. Only one of the two home-keepers showed up. She didn't even do half the tasks. She dusted some of the furniture, vacuumed and "mopped" the floor. The house was dirtier when...
View full review
Review
#1218983 Review #1218983 is a subjective opinion of poster.
Service
Tidy House Cleaning Service
Cons
  • Unauthorized charges
  • Quality of work - general cleaning principles
  • Quality of work - specific areas of emphasis
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund
Tags
  • Difficulty To Contact