Product: Tidy Customer Care Clear all filters (0 of 25 reviews match)
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Booked 'Move out house cleaning' for last day of occupancy waaay ahead, They billed me, Never showed, never called, emailed or texted, This business has No Phone Number. I was billed $99. on the 7th, scheduled on the 14th. Went to website, it said I had no cleanings...
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1.0
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Tidy Customer Care
#1303950
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Is there some way to contact the city and the better business bureau for these deceptive practices. Seriously the worst company I have ever dealt with. Don't EVER dream of using them and you will never see a dime of your money refunded by this company. TIDY should go...
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Tidy Customer Care
#1279584
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Tidy - Resolved

After posting here, TIDY representative contacted me and in short order my money was refunded. They were very sorry that my scheduled appt for cleaning did not show.
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Tidy Customer Care
#1274025
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Tidy - No one showed up

Cleaning appt for two weeks. At 11:00 am on 04/27. At 11:30 I got online and found out the cleaner had an emergency and would not be coming. They were told a different day and time would not fit my schedule. The appt was cancelled and request for refund initiated that day. No refund has been given. I am an 82 yo living on social security. Please refund my $83.00 asap.
1.6
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Tidy Customer Care
#1250452
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Tidy - Cancellation

Cleaning service cancelled at the last minute. Company is arriving tomorrow and no viable options were provided. Karla Guse was a gift recipient Kari Guse was the giftor and paid for the service. Please call me to discuss at 480-599-6709
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Tidy Customer Care
#1212415
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We hired Tidy to do a full house move kit clean. It was not cheap. Upon inspection it looks like absolutely no one even came to the house and did any work. We have emailed and texted several times and no response or the one reply we did get didn’t even address our...
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Tidy Customer Care
#1206990
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I booked service with this company and got the confirmation after I paid the $75.00. At the last minute the cleaner calls and says she is not coming because I texted the company and cancelled the appointment. That was not true. In fact i took time off from work to get...
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Anonymous
Killen

The Tidy people refunded my payment. They answered my complaint with an offer for another day and a discount but I was not able to take advantage of that. I told them that thi...

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Tidy Customer Care
#1206826
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Scheduled cleaning four times, housekeepers (two different ones) cancelled all four time...and at the last minute.They are a completely unreliable company with no regard for customer services. Don't even bother signing up. It is a waste of energy and...
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Anonymous
mrsjam72

I signed up then found this site so I canceled but was still charged ughhhhh!!! now I'm not getting any response from the company. the called the number on this site and the r...

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Tidy Customer Care
#1164176
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Tidy - Horrible

I had an appointment at 8am never showed up. Tried to text and called the maid and the answering machine answered. Emailed the company directly and an automated message was sent back. Is this a scam? It seems like it.
1.0
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Tidy Customer Care
#1150202
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Tidy - Terrible!

Cancelled 10 minutes before they were suppose to arrive. No way to contact someone. Garbage platform.
1.1
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Tidy Customer Care
#1149751
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