Product: Tidy Customer Care Clear all filters (36 of 36 reviews match)
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Tidy - They make us look BAD

1.0
Details
On my end it showed that I was on stand by only in case the scheduled house keeper did not show up. NOT ONCE DID I EVER GET A MESSAGE STATING THAT THE ASSIGNED HOUSEKEEPER DID NOT SHOW UP AND IT WAS ON ME TO SHOW UP. I MESSAGED TIDY AND THOSE MF WANT TO MAKE ME LOOK BAD BY SAYING I CANCELLED ON PURPOSE WHEN I NEVER DID!!!!
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Review
#1636630 Review #1636630 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service
Preferred solution
Get me that client back

Tidy - For cleaning

Nobody answer only recorded voice
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1 comment
Anonymous
#1761184

same here

Review
#1536074 Review #1536074 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service

Tidy - Very bad

1.9
Details
I only had 1 day of cleaning but I had 4 charges on my credit card. How can I trust you? If I did not check my credit card and block you, you would have kept charging me each month. I look for trust, honesty and clarity and I don’t think you have these characters.
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Review
#1524210 Review #1524210 is a subjective opinion of poster.
Service
Tidy Customer Care
1.0
Details
All these reviews are spot on to the experience of many. It’s hilarious how their website only shows 5 star reviews they most likely paid for or wrote themselves. They treat the cleaners terrible and the clients, they purposely make it so you barely make any money...
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1 comment
Anonymous
#1596567

Thank you- yes.

Review
#1381139 Review #1381139 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service
I tried reaching tidy.com via text but nothing happened no response no reply nothing but silence no help , nothing , nothing I cannot reach any person via text or phone no compassion zero help no help no phone number no live person to scheuldle to help make appointment...
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Review
#1370257 Review #1370257 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service

Glitch in app. Tidy stole my money

1.3
Details
I want to speak to a livinh person. Not jennifer a robot. Your app is betond glitchy and ypu keep syealing money from me. I have already reported you to the better business bureau. This is unacepptable!
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Review
#1365807 Review #1365807 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Problems with payment

Tidy - Need to see if availability in texas

1.0
Details
I can't go passed the go live on the app because it says the state is inactive what does that mean I need help so I can start claiming jobs
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Review
#1319619 Review #1319619 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service
1.0
Details
Booked 'Move out house cleaning' for last day of occupancy waaay ahead, They billed me, Never showed, never called, emailed or texted, This business has No Phone Number. I was billed $99. on the 7th, scheduled on the 14th. Went to website, it said I had no cleanings...
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Review
#1303950 Review #1303950 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Poor customer service
Where do I start? We prepaid (I know, don't rub it in), did no show up, no phone support, no response to text or emails! I would not use these people to clean out a barn- the animals would be offended! Go check out Yelp if you think that I am alone on this Island. My...
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Review
#1287117 Review #1287117 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Not as described/ advertised
Loss
$150

Contact Tidy Customer Service

Mailing Address:
Tidy
3194 Airport Loop Dr.
Costa Mesa, California 92626
United States
Phone:
(949) 438-2742
All Tidy Contacts

Tidy - Refund

I have a $90 charge I want refunded. It clearly says I can have a full refund with a cancellation please refund
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Review
#1284980 Review #1284980 is a subjective opinion of poster.
Service
Tidy Customer Care
Reason of review
Return, Exchange or Cancellation Policy