Product: Tidy Customer Care Clear all filters (19 of 19 reviews match)
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Tidy - Cancellation

Cleaning service cancelled at the last minute. Company is arriving tomorrow and no viable options were provided. Karla Guse was a gift recipient Kari Guse was the giftor and paid for the service. Please call me to discuss at 480-599-6709
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Tidy Customer Care
#1212415
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We hired Tidy to do a full house move kit clean. It was not cheap. Upon inspection it looks like absolutely no one even came to the house and did any work. We have emailed and texted several times and no response or the one reply we did get didn’t even address our...
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Tidy Customer Care
#1206990
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I booked service with this company and got the confirmation after I paid the $75.00. At the last minute the cleaner calls and says she is not coming because I texted the company and cancelled the appointment. That was not true. In fact i took time off from work to get...
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Anonymous
Killen

The Tidy people refunded my payment. They answered my complaint with an offer for another day and a discount but I was not able to take advantage of that. I told them that thi...

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Tidy Customer Care
#1206826
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Scheduled cleaning four times, housekeepers (two different ones) cancelled all four time...and at the last minute.They are a completely unreliable company with no regard for customer services. Don't even bother signing up. It is a waste of energy and...
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Anonymous
mrsjam72

I signed up then found this site so I canceled but was still charged ughhhhh!!! now I'm not getting any response from the company. the called the number on this site and the r...

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Tidy Customer Care
#1164176
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Tidy - Not dependable

I am very disappointed with tidy.com. Why did they confirm my scheduled cleaning this morning at 9am, then 15 minutes before the appointment, I receive a text not a phone call to reschedule the appointment. I cancelled with other companies (Merrymaids, Mollymaids, etc) and now I regret it. I rate this company with no stars, "0" stars!!! Not dependable at all!!! I will never refer tidy.com!!
1.0
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Tidy Customer Care
#1077571
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Tidy - Awful Experience

I have had two cancellations just 10 minutes before my scheduled cleaning time and one complete no-show! There is nobody to call and complain to! This company is a scam! Do not give Tidy your money!
Product
Tidy Customer Care
#1066635
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So about a week later I see $90 of charges on my bank statement from tidy. I am now in the process of trying to receive a refund. Can you believe they charged me a week after they never even showed up? I also received no phone call, and no personalized email, only...
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Tidy Customer Care
#1030209
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You will still be out of pocket! Ex: You order a Mighty for $220, only one person shows up, the employee aka contractor receives a cut of $75, they charge the other no show $40, they compensate you Tidy +, they pay another employee a cut of $50, so you agree with the...
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1.0
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Tidy Customer Care
#977165
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I signed up for this service and have been charged twice.I've never seen or heard from anyone at this company. Efforts for a refund have been in vain. I have sent multiple emails on several occasions, starting with the day of the first scheduled service and have...
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Tidy Customer Care
#975720
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Tidy Customer Care Review

They charged my card the minute my spot was made and then 15 minutes before the lady was supposed to clean my house I received a text that I would have to reschedule. It's impossible to talk to anyone and nearly impossible to get a refund. This company is a scam!
1.1
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Tidy Customer Care
#912622
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