Product: Tidy Customer Care Clear all filters (15 of 15 reviews match)
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So about a week later I see $90 of charges on my bank statement from tidy. I am now in the process of trying to receive a refund. Can you believe they charged me a week after they never even showed up? I also received no phone call, and no personalized email, only...
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Tidy Customer Care
#1030209
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You will still be out of pocket! Ex: You order a Mighty for $220, only one person shows up, the employee aka contractor receives a cut of $75, they charge the other no show $40, they compensate you Tidy +, they pay another employee a cut of $50, so you agree with the...
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1.0
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Tidy Customer Care
#977165
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I signed up for this service and have been charged twice.I've never seen or heard from anyone at this company. Efforts for a refund have been in vain. I have sent multiple emails on several occasions, starting with the day of the first scheduled service and have...
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Tidy Customer Care
#975720
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My first scheduling with Tidy.com. No one showed. I did not receive an email, phone call or text. I logged in to see what was going on and was advised that my maid was no longer available and to reschedule. Next available more than 2 days later. Totally...
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Anonymous
Cedric Brown

In 2016, I had been working at TIDY.com as a subcontractor doing flyer distribution services in Atlanta GA. They robbed the main distribution company based in Florida of $118,...

1.0
Product
Tidy Customer Care
I didn't like
  • Constant no shows
  • Difficulty in cancelling
  • Giving them a credit card number to keep on file
#904261
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After booking my first Tidy cleaning for 8 am on a Monday, I was greatly disappointed when at 8:10 I received a text telling me my house cleaner was no longer available and I could reschedule. It was unprofessional, and incredibly disappointing. I have a 4 month old,...
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1.4
Product
Tidy Customer Care
#897792
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I received an email saying my TIDY plan had been canceled, which is probably good because I won't use them, but it had no mention of a refund or returning my $250. My online recourse was to dispute the charge with my bank. Here's to hoping that $250 makes its way...
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Tidy Customer Care
#895881
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I'm so upset had an appointment today was really counting on them to show up and do there job especially since they took my money three days ago they are just a complete no show and I have an open house tomorrow could not be more disappointed don't use this company...
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1.0
Product
Tidy Customer Care
#891637
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These are probably the worst housecleaners I have ever come into contact with. Below are the problems I had with them. You cannot talk to anyone. They give you a telephone number to call, but you cannot leave a message. They do not answer their emails on a timely...
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1.0
Product
Tidy Customer Care
#890500
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Unbelieveable scam!They should be sued and held accountable! They have changed their phone service. They are located in Costa Mesa but have people in Tenessee answering cell phones. I think this is a money laundering facility that uses housekeeping as a front and...
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Product
Tidy Customer Care
#866391
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I had an appointment for 9 30am and no one showed up or called.I called to see what was going on and they told me that I will just to need to reschedule. I'M like reschedule? No call No show and you want me to reschedule. She said they might can get somebody and they...
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1.8
Product
Tidy Customer Care
#847759
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Tidy - Not dependable

#1077571
1.0
Details
I am very disappointed with tidy.com. Why did they confirm my scheduled cleaning this morning at 9am, then 15 minutes before the appointment, I receive a text not a phone call to reschedule the appointment. I cancelled with other companies (Merrymaids, Mollymaids, etc) and now I regret it. I rate this company with no stars, "0" stars!!! Not dependable at all!!! I will never refer tidy.com!!
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Tidy - Awful Experience

#1066635
I have had two cancellations just 10 minutes before my scheduled cleaning time and one complete no-show! There is nobody to call and complain to! This company is a scam! Do not give Tidy your money!
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Tidy Customer Care Review

#912622
1.1
Details
They charged my card the minute my spot was made and then 15 minutes before the lady was supposed to clean my house I received a text that I would have to reschedule. It's impossible to talk to anyone and nearly impossible to get a refund. This company is a scam!
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Tidy Customer Care Review

#862837
Imagine my surprise to find Tidy flyiers scattered on my porch. Needless to say I was quite put out that I had to clean up a mess left by a cleaning service. Tells me a lot about their lack of respect for other people`s property. No thanks "Tidy". Don`t want what you say you offer.
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Tidy Customer Care Review

#862721
I was called 2 minutes before app time to tell me that she could not make it and they has no one else. Did not try so I canceld and hope to get refund.
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