Product: Tidy Cleaning Service Clear all filters (21 of 21 reviews match)
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Tidy in Agoura Hills, California - Want to schedule a cleaning & use my credit

Someone please contact me at Linda. pentis@conejoridge.com How can I get concierge@tidy to respond to me ???
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Review
#1686196 Review #1686196 is a subjective opinion of poster.
Service
Tidy Cleaning Service
1.3
Details
I recently tried Tidy service. The day of the first cleaning arrived, but the cleaner did not. She called me to say she was at my house, insisted she was here. Of course, I walked outside and she was no where in sight. She argued with me...only to discover, she was on...
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1 comment
Anonymous
#1761180

experienced the same

Review
#1644444 Review #1644444 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Pros
  • Variety of services
Cons
  • Late arrival no show
  • Very slow
  • Watched soap opera during work
Reason of review
Problem with delivery
Loss
$90
Preferred solution
Full refund
Tags
  • No-show
  • Difficulty To Contact

Tidy - Stolen property

1.0
Details
Tidy - Stolen property
Tidy - Stolen property
First and last time using tidy. Missing a candle and a cleaning product.
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Review
#1614044 Review #1614044 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Cons
  • Stolen property
Reason of review
Work Experience or Job Application
Loss
$35
Preferred solution
Full refund

Tidy in Ontario, California - Not satisfied with Service

The cleaner that was sent out spent to much time in one spot therefore nothing got done the task wasn't fulfilled she just took her time and wasted mine I would appreciate it if I could receive a courtesy cleaner sent out to compensate me for my hard earned money wasted on the previous visit thank you and hope to hear from you soon
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1 comment
Anonymous
#1761182

yes they do know how to waste a person's time

Review
#1602790 Review #1602790 is a subjective opinion of poster.
Service
Tidy Cleaning Service
1.1
Details
DO NOT USE THIS COMPANY! I was a first time user and for starters the cleaner didn’t show up. Then concierge Danielle and Jessica made it out that it was my problem because I didn’t set a backup time or hire two cleaners for the same time, so if one canceled the other...
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1 comment
Anonymous
#1761183

I was told the same exact thing

Review
#1598339 Review #1598339 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Cons
  • Did not show up but still charged my credit card
  • No service rep available
Reason of review
Not as described/ advertised
Loss
$250
Preferred solution
Let the company propose a solution

Tidy - Cleaner not coming

1.0
Details
Cleaner Dawayn canceled twice in one day! This is the first time im using this service and I've never had a worse experience than with this company. I want someone to look into this issue and let me know what can be done.
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1 comment
Anonymous
#1761185

yes they are so ""reliable"" when they canceled two times in the same day

Review
#1477549 Review #1477549 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Reason of review
Poor customer service

Tidy - Maid NOSHOWED BUT they still charged

The maid did not show up for cleaning. I let TIDY know that she did not show up but they still charged me. Never heard from anyone from them again.
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Review
#1448873 Review #1448873 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Cons
  • Did not show up but still charged my credit card
Reason of review
Poor customer service
Loss
$127
Preferred solution
Full refund

Tidy in Burbank, California - The worst cleaning job in the history of cleaning I feel like I threw money away

1.0
Details
It feel like fraud and will never use this service again inless they refund my referral or another $170 charged cleaning.. referral- Courtney Rogers- +1 (828) 774-7006
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Review
#1441789 Review #1441789 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Reason of review
Bad quality

Tidy in Los Angeles, California - THE WORST Cleaning EVER and *** THIEVES TO BOOT !

These *** ripped me off for almost 300.00 $ !!!!!!!!!!! They sent the WORST cleaner I have ever seen, what are the chances a worker from a Central American country would be lazy and inefficient?! She did NOT do the fridge, kitchen floor, stove or kitchen sink!!!..ALL she did was the bathroom sink and tub...and not very well at that These *** not only charged me 45.00 for this but in addition continued to charge my card TWICE for 90.00 and then 45.00 twice more 2 days before Christmas I know I shouldnt say this in print, BUT one day not long from now I will catch up to these people...........IN PERSON
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Review
#1433555 Review #1433555 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Reason of review
Bad quality

Contact Tidy Customer Service

Mailing Address:
Tidy
3194 Airport Loop Dr.
Costa Mesa, California 92626
United States
Phone:
(949) 438-2742
All Tidy Contacts

Tidy in Irvine, California - Charged twice

hi - my client used a $45 TIDY service for the first (last) time. The charge was posted twice for $90. He reported service was unacceptable. Attempting to locate them is an abyss.
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Review
#1424000 Review #1424000 is a subjective opinion of poster.
Service
Tidy Cleaning Service
Reason of review
Pricing issue