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Advertised vs Delivered
Billing Practices
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Stay clear of this service! 1) Repeated no-shows and cancellations with no communication.

Even though we had a 2 week recurring service. I had to schedule work from home days because we have dogs. This was extremely frustrating especially because I would try to get a confirmation from tidy, but was unable to get any answers. 2) Quality of clean work is very lacking.

The cleaner that was the final straw left without telling me after only 25 minutes. They didn't even vacuum. The cleaner just swept the floor leaving multiple areas that were not clean.

3) Minimal customer service from Their phone number is useless and their website help page is minimal.

Product or Service Mentioned: House Cleaning Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 10, 2017.
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