Contact Tidy Customer Service
Tidy Phone Numbers and Emails
Customer Service Number:
-
(949) 438-2742
Tidy Emails:
Legal
privacy@tidy.com
Privacy Inquiries
Contact Information
Tidy Website:
Tidy Help Center:
Corporate Office Address:
Tidy Services Inc.
2093 Philadelphia Pike #1446
Claymont,
Delaware
19703
United States
How Good is Tidy's Customer Service?
Summary of Tidy Customer Service Calls
645
TOTAL
CALLS
CALLS
00:45
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tidy?
Request for Information Question:
- “Help with background”
- “Need help today”
- “Need help with the new house cleaning”
Payments and Charges Question:
- “Unauthorized charge”
- “Payment”
- “Billing”
Staff Question:
- “Horrible service”
- “To stop the service”
- “Terrible Service”
Activation/ Cancellation Question:
- “Cleaner at house but says it was cancelled. Call ASAP”
- “Too many cancellations”
- “Unintentionally cancelled a cleaning”
Account Question:
- “Trying to create the account is not working”
- “The person who came to our home apparently was using another persons login. ( a friend perhaps?) and stole from our place. Tidy is not owning this and basically telling us to go to the cops.”
- “Problem with my account”
Refund Question:
- “Refund”
- “Refund Issues”
- “Refund-Nobody showed up and don't need service anymore”
Employment Question:
- “Cleaning estimate for big job”
- “Job”
- “Job completed”
Product/ Service Question:
- “Cant access jobs”
- “Booking issue”
- “Worker problems”
Shipping and Delivery Question:
- “Didn't receive payment”
- “Money not received”
- “Not letting me tell client I've arrived”
Website/ Application Question:
- “Is the company legit legal because i sighed up and cant get in to mean website”
- “I signed up on the website tidy fir pro im having difficulty booking clients”
- “App issues”
Return/ Replace Question:
- “Replacement needed immediately”
- “Return”
Cards Question:
- “They took to much money off my credit card”
Other Question:
- “Schedule change”
- “No show 3 times in a row”
- “Cleaner didn’t show up”
Compare Tidy To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Tidy